Terms of service

Last updated: June 7, 2026

Welcome to Quiet Glow.

These Terms of Service (“Terms”) govern your access to and use of quietglowworld.com, including any related content, features, products, and services offered through our online store (the “Service”).

Throughout these Terms, “Quiet Glow,” “we,” “us,” and “our” refer to Quiet Glow.

By visiting our website, using our Service, or purchasing products from us, you agree to be bound by these Terms, our Privacy Policy, Return and Refund Policy, and Shipping Policy. If you do not agree to these Terms, please do not use our website or purchase from our store.

1. Online Store Terms

By using this Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use this Service.

You agree not to use our products or Service for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website or purchasing from our store.

2. Our Products

Quiet Glow offers night recovery and sleep-related essentials, including personal care and rest-related products.

We make every effort to display our products, colors, descriptions, and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual color, texture, or appearance of a product.

Product descriptions, pricing, availability, and product details may change at any time without notice. We reserve the right to discontinue any product at any time.

3. Orders

When you place an order through our website, you are making an offer to purchase the selected product or products.

We reserve the right to accept, reject, modify, or cancel any order at our sole discretion. This may include cases where product availability changes, payment cannot be processed, shipping information is incorrect, or we suspect fraud or unauthorized activity.

Please review your order carefully before submitting it. Once an order has been placed, we may not be able to cancel or modify it.

All purchases are subject to our Return and Refund Policy.

4. Prices and Payment

All prices are listed in the currency shown at checkout.

Prices, discounts, promotions, and shipping rates may change without notice. The final price, including applicable shipping costs and taxes, will be shown at checkout before payment is completed.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases made through our store.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping options, rates, and estimated delivery details are displayed at checkout when available.

Delivery times are estimates only and are not guaranteed. Quiet Glow is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, supplier fulfillment delays, or events outside our control.

Please review our Shipping Policy for more information.

6. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Because our products are personal care and sleep-related items, certain items may not be eligible for return once used, washed, worn, opened, or removed from their original packaging.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at:

hello.quietglow@gmail.com

7. Accuracy of Information

We do our best to ensure that information on our website is accurate, complete, and current. However, occasional errors, inaccuracies, or omissions may occur, including in product descriptions, pricing, availability, shipping information, and promotional content.

We reserve the right to correct any errors, update information, or cancel orders if any information on the website is inaccurate at any time without prior notice.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, branding, product names, designs, and other materials, is owned by Quiet Glow or used with permission.

You may not copy, reproduce, distribute, modify, publish, sell, or use any part of our website or brand materials without our prior written permission.

The Quiet Glow name, logo, branding, and related designs are the property of Quiet Glow.

9. Third-Party Services

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

We may also use third-party service providers for payment processing, shipping, fulfillment, analytics, marketing, customer support, and other business operations.

We are not responsible for the content, policies, actions, or practices of third-party websites or services. If you access third-party links or services, you do so at your own risk.

10. Privacy

Your use of our website and Service is also governed by our Privacy Policy.

By using our website or placing an order, you acknowledge that you have read and understood our Privacy Policy.

11. User Feedback and Reviews

If you submit feedback, reviews, suggestions, ideas, or other content to Quiet Glow, you grant us the right to use, reproduce, publish, display, and share that content for business, marketing, service improvement, and promotional purposes.

You agree that any feedback or content you submit will not violate the rights of any third party, contain unlawful or harmful material, or include false, misleading, abusive, or offensive content.

12. Prohibited Uses

You agree not to use our website, Service, or products for any unlawful, abusive, fraudulent, harmful, or unauthorized purpose.

You must not:

- Violate any applicable laws or regulations
- Infringe our intellectual property rights or the rights of others
- Submit false or misleading information
- Upload or transmit viruses, malware, or harmful code
- Attempt to interfere with the security or operation of the website
- Scrape, copy, or extract data from the website without permission
- Use the Service for spam, phishing, fraud, or unauthorized advertising
- Impersonate another person or entity

We reserve the right to restrict, suspend, or terminate access to our Service if we believe these Terms have been violated.

13. Disclaimer of Warranties

The Service and all products offered through the Service are provided on an “as is” and “as available” basis, unless otherwise stated.

We do not guarantee that the Service will be uninterrupted, secure, error-free, or always available.

To the fullest extent permitted by law, Quiet Glow disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

14. Limitation of Liability

To the fullest extent permitted by law, Quiet Glow, its owners, employees, partners, service providers, and affiliates will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of the Service or products purchased through the Service.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, or similar damages, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Quiet Glow, Shopify, and our partners, employees, service providers, and affiliates from any claim, demand, loss, damage, liability, or expense, including reasonable attorneys’ fees, arising from your breach of these Terms, your violation of any law, or your misuse of the Service.

16. Termination

We may suspend or terminate your access to the Service at any time, without notice, if we believe you have violated these Terms or used the Service in a harmful, unlawful, or unauthorized manner.

The sections of these Terms that by their nature should survive termination will remain in effect after termination.

17. Governing Law

These Terms and any separate agreements under which we provide products or services to you shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Quiet Glow operates, without regard to conflict of law principles.

18. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page.

It is your responsibility to check this page periodically for changes. Your continued use of the website or Service after changes are posted means that you accept those changes.

19. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Quiet Glow
hello.quietglow@gmail.com
https://quietglowworld.com